Shipping Policy
Where are our products shipped from?
All of our products are housed and shipped from Weston, Florida.
Shipping will begin at $12. Depending on the weight of the package, the shipping charges may be slightly more.
Orders with Standard Shipping typically take between 1-2 business days to be processed and shipped. Weekends and holidays are not business days, and are therefore excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.
Counting business days - Shipping days are 24-hour days. If you place your order on Monday (before 2pm ET), then 1 business day would be Tuesday. If you place your order on Monday (after 2pm ET), then 1 business day would be Wednesday.
Standard Shipping (2-10 business days) is typically how shipping is handled. If you have a rush order, please call 305-205-0088, and we will try to accommodate you. Additionally, you will need to pay the additional charge for expedited shipping. Business days do not include weekends or holidays. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up
to 24 hours for approval. We use UPS and USPS for domestic orders. We use UPS exclusively for expedited orders. If an order is expedited, a physical address will be needed since UPS cannot deliver to P.O. Boxes. We do not offer Saturday delivery for expedited orders. Please remember that delivery time does not include Sundays or Holidays. You will be notified by email regarding back ordered items and expected delays. Kiddoodles will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification.
Weekends
Please remember that delivery time does not include weekends or holidays.
Standard Shipping
Standard Shipping orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-2 business days.
All 3 Business Days orders confirmed before 2:00 P.M. ET will be processed the same day pending credit card authorization and verification. Credit card authorization can take 24 hours for approval. 3 Business Days orders confirmed after 2:00 P.M. ET will be processed the following business day. 3 Business Days orders placed on Friday after 2:00 P.M. ET will be processed on Monday (excluding holidays). Cost is $12.
3 Business Days is not available for Alaska or Hawaii
Lost Packages
Once the investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available. If we cannot replace them, then we will refund your order, as well as any shipping costs. However, if shipping carrier confirms delivery to the correct address, we are unable to issue a refund.
Signature Required
When is order is valued at $250 or more, we require a signature for delivery. This will help ensure that the order was delivered correctly.